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Discussion topic: Terminating sky tv

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This message was authored by: Lilymae2027

Terminating sky tv

Is there a termination fee & how much if I leave in my contract 

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This message was authored by: GD1

Re: Terminating sky tv

Posted by a Superuser, not a Sky employee. Find out more

@Lilymae2027  I'm afraid no one here will know as we are customers and as such have no access to your account, if you check your account it should show how long you're locked in.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Lilymae2027

Re: Terminating sky tv

Thank u 

This message was authored by: Angel_Aka

Re: Terminating sky tv


@Lilymae2027 wrote:

Is there a termination fee & how much if I leave in my contract 


You can't terminate any finance agreement you have signed up to for paying for the Glass TV itself. 
If you have had technical issues with the actual streaming service and have reported them to Sky and followed their troubleshooting without any successful outcome, Sky have been known to release customers from long term contracts without penalty. 

This message was authored by: TimmyBGood

Re: Terminating sky tv

Posted by a Superuser, not a Sky employee. Find out more

@Lilymae2027 

 

Sky typically doesn't permit early exit from a minimum term television content subscription.

 

As @Angel_Aka indicates, this may be negotiable where a Glass set encounters irresolvable technical problems and it's the only Sky viewing hardware in use.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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