This discussion topic has been answered Discussion topic: Missing bolts and spacers

This message was authored by: BC-M · ‎23 Apr 2026

I've just tried to put my Sky Glass Gen 1 Anthracite 43" onto the stand but am missing the spacers and 4 bolts which attach the plate to the TV

Any advice on how to get replacements would be greatly appreciated.

🙏

This message was authored by: GD1 · ‎23 Apr 2026

@BC-M Please see the link within this article https://www.sky.com/help/articles/sky-glass-tv-repairs click Buy spare parts

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

View this Answer within the discussion

This message was authored by: GD1 · ‎23 Apr 2026

@BC-M Please see the link within this article https://www.sky.com/help/articles/sky-glass-tv-repairs click Buy spare parts

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: BC-M · ‎23 Apr 2026

Thanks so much 🙏

This discussion topic has been answered Discussion topic: Missing bolts and spacers

Missing bolts and spacers

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