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Discussion topic: Lip sync issues on Disney/cinema

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This message was authored by: Cesq

Lip sync issues on Disney/cinema

Since last night I've noticed sound out of sync on Disney/cinema , all other movie channels are fine. Sounds out of sync and I've tried resetting , unplugging etc to no avail 

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This message was authored by: lettice

Re: Lip sync issues on Disney/cinema

Posted by a Superuser, not a Sky employee. Find out more

Can you explain a bit more.


Is this  on the Sky Cinema channels on 301-311

Plus the Disney+ cinema channel on 305.

 

Is it a specific movie or all/multiple movies.

 

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This message was authored by: Cesq

Re: Lip sync issues on Disney/cinema

It's only happening on Disney/cinema 305 all other are fine 

 

This message was authored by: lettice

Re: Lip sync issues on Disney/cinema

Posted by a Superuser, not a Sky employee. Find out more

@Cesq 

 

Ok thanks.

Yes the 305 Disney + cinema channels,is out of sync on my Sky Stream.

 

Can you please report by emailing the Sky Viewer relations team;
[email protected]
They do respond to emails with any updates for your queries or problems.

I will do the same also.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: lettice

Re: Lip sync issues on Disney/cinema

Posted by a Superuser, not a Sky employee. Find out more

@Cesq 

 

This should be fixed now.

Its back in sync for me.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
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