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Discussion topic: Keeps cutting out

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This message was authored by: Richardjo252

Keeps cutting out

My TV keeps going blank. Not sure whether it's Internet signal dropping out or not?
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This message was authored by: Angel_Aka

Re: Keeps cutting out


@Richardjo252 wrote:
My TV keeps going blank. Not sure whether it's Internet signal dropping out or not?

Have you tested the broadband speed being received by your TV?

To do this, run a network check from the get help menu on the Netflix app. You need a minimum of 25Mbps, sustained, for SkyOS to function reliably on a Glass TV. If the speed fluctuates too much then you will experience issues. 

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