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Discussion topic: How doi get someone's attention from sky on here

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This message was authored by: roger1949

How doi get someone's attention from sky on here

It's late so can't call anyone,have had sky glass for under 2 months,had 3 TVs and I've finally had enough.

It's latency it's not packet bursts in not poor broadband speed,it's shoddy tech.

I want sky Q back,and I want someone semi important to discuss it with.

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This message was authored by: SKY1992bf

Re: How doi get someone's attention from sky on here

Posted by a Superuser, not a Sky employee. Find out more

@roger1949  You won't get skys attention on here I'm afraid 

 

you will need to call Sky in the morning to discuss your concerns 


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This message was authored by: GD1

Re: How doi get someone's attention from sky on here

Posted by a Superuser, not a Sky employee. Find out more

@roger1949  As you've had Sky Glass for more than 30 days it's unlikely you'll be able to return it unless you can prove a defect.

 

In any case you will need to call Sky, they won't initiate contact with you.  Even if you revert to Sky Q Glass TV will still need to be paid for if you got it on credit agreement.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: roger1949

Re: How doi get someone's attention from sky on here

Finally free from sky glass and credit agreement been cancelled,just waiting for the junk to be collected 

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