This discussion topic has been answered Discussion topic: Help me out
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 01 May 2026 07:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
So had a accident today and my tv screen got broken. Not happy but it is what it is. If I was to buy a sky glass aid to replace my Gen 1 would I be able to keep on the contract with sky for my subscriptions on the new tv ( I have paid the tv off in full ) any help on to this would be greatly appreciated stressed is a understatement
Best Answers
Message posted on 01 May 2026 08:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi @Jack995
Short answer is yes. You just need to make the new Glass your primary device (if you don't have whole home).
As described here: https://www.sky.com/help/articles/your-devices-sky-glass-t2
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 01 May 2026 08:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi @Jack995
Short answer is yes. You just need to make the new Glass your primary device (if you don't have whole home).
As described here: https://www.sky.com/help/articles/your-devices-sky-glass-t2
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 02 May 2026 04:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Help me out
@Jack995 wrote:So had a accident today and my tv screen got broken. Not happy but it is what it is. If I was to buy a sky glass aid to replace my Gen 1 would I be able to keep on the contract with sky for my subscriptions on the new tv ( I have paid the tv off in full ) any help on to this would be greatly appreciated stressed is a understatement
You don't even need to buy a Sky Glass TV. Ask Sky for a Stream puck instead and make it your primary device. You can then attach the puck to any TV you like, even a cheap one from a supermarket or a second hand one bought locally, and carry on watching your existing streamed channel subscription.
This is a useful option if you don't want to be stuck in another long term loan agreement for an expensive Sky Glass TV.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page