Discussion topic: F
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 13 Jan 2026 09:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
F
Orders my sky glass tv65" and pluck box and that also box has arrived with remote but still no sign of tv or and emails to say it's coming?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 13 Jan 2026 10:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: F
We are fellow customers on the community. You will need to call sky for more information on your order or track it as per the information here: https://www.sky.com/help/articles/track-sky-order
Generally the Stream boxes are dispatched via Royal Mail and the TV is delivered by Sky's delivery partner which can be between 3 and 28 days. See: https://www.sky.com/help/articles/delivery-sky-glass-tv
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 13 Jan 2026 10:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: F
Ok thanks but also I has not give me a tracking order or a number either
Message posted on 13 Jan 2026 10:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: F
And also when I click on the track but it says it's been delivered but that's only the stream box no tv has come but I remember picking what size and colour tv I wanted so I have no clue what's going on haha
Message posted on 14 Jan 2026 07:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: F
@Danmat wrote:And also when I click on the track but it says it's been delivered but that's only the stream box no tv has come but I remember picking what size and colour tv I wanted so I have no clue what's going on haha
If there is no info in regards to the TV then it's possible the order has not gone through. You will need to call Sky directly @Danmat
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page