Hi @XrayLou
Try unpluging you glass, and reboot your router and ONT (white box your router is plugged into if on full fibre). And then power back on your glass. If it still doesn't work try going: Settings > system management> resets & updates > Refresh apps.
Guidance here: https://help.disneyplus.com/en-GB/article/disneyplus-en-uk-error-83
If that doesn't work please provide some more information such as Glass TV version and ISP and we can escalate your post to sky.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
