Continue watching

[Tricia82]

I watched a progra last week and it wont remove from conti watching on sky glass 

[Tricia82]

Yes i watched EastEnders from the 29th April to the end on sky glass but wont disappear 

[Fothergill1]

Hi @SteveB16 and welcome to the forum.  Yes, many people including me are having this issue.  See this THREAD

[r0adster]

Hi everyone, 

My "continue watching" banner is completely broken, watched programs won't disappear at all no matter how many times I fast forward through an already watched programs,  Singing a series is also the same and stuck on an episode I watched days ago and no matter how many more episodes I watch it stayes stuck on the same old episode.

I've tried refreshing apps, rebooting the Puck, turning off " analytics " in my account and letting the banner disappear then re enabling it but nothing helps,.

Now despite " analytics" being re enabled the banner refuses to come back so going into my Playlist to watch the next episode/programs and that now doesn't register that something has been watched and resorts to playing the first episode of everything in a series no matter how many times I go back to a series.

Sky Stream really is getting beyond a joke with endless stupid niggles.

[Fothergill1]

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@Yoghurt wrote:

@Fothergill1  And it's not my sky glass tv and yet Sky never told me there was an issue 

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Hi @Yoghurt  I can't say for sure but being a new issue I suspect it would not have filtered down to the Customer Services call centre yet.  These things take time.

[r0adster]

Sorry,  that should read Binging NOT singing!

[Yoghurt]

@SteveB16  me too

[Yoghurt]

@Fothergill1  Yep it takes time 

[Dazzasky]

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@r0adster wrote:

Hi everyone, 

My "continue watching" banner is completely broken, watched programs won't disappear at all no matter how many times I fast forward through an already watched programs,  Singing a series is also the same and stuck on an episode I watched days ago and no matter how many more episodes I watch it stayes stuck on the same old episode.

I've tried refreshing apps, rebooting the Puck, turning off " analytics " in my account and letting the banner disappear then re enabling it but nothing helps,.

Now despite " analytics" being re enabled the banner refuses to come back so going into my Playlist to watch the next episode/programs and that now doesn't register that something has been watched and resorts to playing the first episode of everything in a series no matter how many times I go back to a series.

Sky Stream really is getting beyond a joke with endless stupid niggles.

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There is currently an issue and Sky have been made aware so hopefully will be resolved soon @r0adster 

[Yoghurt]

What we could try meantime is removing series from playlist of programs and readd them again  and see if it works 

[ATJ1]

This is the second week we have had this issue. i wonder if monday is the servers day for updates. i used to work for a communications company and i dreaded saturday morning after openreach had updated the networks on a friday night. Sky need to get this sorted because its a key function of skystream or you might just use a freely box. 

[Fothergill1]

@Yoghurt  I don't think there is anything we can do at our end as presumably the issue is with the Sky Servers.  I have tried a few things and even watched  a later episode to the one that has reappeared and it did nothing at all.  I was hoping it would replace the one in my CW rail but  unfortunately not.

[Yoghurt]

@Fothergill1  Was just a suggestion until Sky get a fix we will just have to keep this thread going and hopefully we will get answers asap 

[Yoghurt]

@ATJ1  This is my first week with the issue 

[Yoghurt]

My playlist is fixed this morning