Apple TV Freezing

[nibblesflopsy10]

Is any one else having problems with Apple TV ?

Keeps freezing and then says can't load video. 
It's happening both on glass and stream 

we've rebooted both but doesn't seem to correct the problem. 
Many thanks. 

[Gincap]

No problems here I watched Star City last night without issue, the app was a little slow to load but otherwise ok. 

[_Claire]

Hi @nibblesflopsy10 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141