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This discussion topic has been answered Discussion topic: Adding sky air

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This message was authored by: auggloop

Adding sky air

Can I add 3 sky air tvs to my account, I have sky glass but want to upgrade kids tvs

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This message was authored by: Dazzasky Answer

Re: Adding sky air

Posted by a Superuser, not a Sky employee. Find out more

@auggloop wrote:
Can I add 3 sky air tvs to my account, I have sky glass but want to upgrade kids tvs

As @splatto suggests, given you already have a Glass tv, the maximum you could order is 2 tvs only plus 3 Pucks. @auggloop 

You may need to wait for your new tv to arrive before you can order another one. 

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This message was authored by: GD1

Re: Adding sky air

Posted by a Superuser, not a Sky employee. Find out more

@auggloop  Yes add it online https://www.sky.com/glass?irct=hub-default-glass-air-get-started

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This message was authored by: auggloop

Re: Adding sky air

So it let me order one no more than one and when trying to order more it says technical difficulties 

This message was authored by: MarkGoldsmith

Re: Adding sky air

Posted by a Superuser, not a Sky employee. Find out more

@auggloop wrote:

So it let me order one no more than one and when trying to order more it says technical difficulties 


Have you also added Whole Home to your account ( if you don't have it already) as you need it to have multiple Sky streaming devices?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: splatto

Re: Adding sky air

I think if you have Glass TV already you can only have another two.

This message was authored by: TimmyBGood

Re: Adding sky air

Posted by a Superuser, not a Sky employee. Find out more

@auggloop 

 

Whole Home permits three Glass televisions and six pucks at an address: this appears to be an entirely arbitrary split between the products, but probably cannot be over-ruled.

* * * * * * *

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This message was authored by: Dazzasky Answer

Re: Adding sky air

Posted by a Superuser, not a Sky employee. Find out more

@auggloop wrote:
Can I add 3 sky air tvs to my account, I have sky glass but want to upgrade kids tvs

As @splatto suggests, given you already have a Glass tv, the maximum you could order is 2 tvs only plus 3 Pucks. @auggloop 

You may need to wait for your new tv to arrive before you can order another one. 

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