Discussion topic: sky glass tv
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Message posted on 13 Oct 2025 08:45 PM
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sky glass tv
I have been having trouble with my new sky glass tv,it keeps losing pictures and programs and then displays a message saying technical issues please try later, I have phoned them numerous times and on saturday they told me there's a problem with the software and they have been working on it since july they told me I needed a booster and sent one which i'm paying for especially when I told them they said in their advert they said I would get coverage in every room is anyone else experiencing problems
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All Replies
Message posted on 13 Oct 2025 09:07 PM
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Re: sky glass tv
@Jimmythefish Your post has been as your issue has nothing to do with the Sky Go app where you posted.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 13 Oct 2025 09:17 PM
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Re: sky glass tv
@Jimmythefish wrote:
they said in their advert they said I would get coverage in every room
Unfortunately not: the 'guaranteed' element is a small refund if coverage isn't achieved.
If you are paying the appropriate subscription supplement then you can insist on receiving more than one booster though.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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