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This discussion topic is read only This discussion topic has been answered Discussion topic: "Upgrade to Watch This...." Affecting a number of channels on Glass & Stream 25-09-24

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This message was authored by: Vivianno77

Re: Can’t watch GB News as now apparently need a subscription

Yes, thank you wehave tried all that.

We are getting the you must subscribe message too!

This message was authored by: DestroyertheN4SA

Re: Upgrade top Watch Affecting a number of channels on Glass & Stream 25-0924

IMG_6928.jpeg

What the hell they doing to Drew. Drew paid for this Sky Channels. 

This message was authored by: Rich+Willsy2

BBC1 won’t play on Sky Glaas. It asks me to upgrade?

When I choose to watch BBC1 on Sky Glass the screen is blank and a message at the top says I need to upgrade my package to watch this channel. All other channels load properly. 

This message was authored by: Marymoo1

Re: Sky Glass Power up Issues 19-9-24

Is anyone else having issues with itv. It's saying I need subscribe, never had that before 

This message was authored by: Stuart84

Re: Upgrade top Watch Affecting a number of channels on Glass & Stream 25-0924

Sky Diamond Customer.

Was the blank screen during adverts a couple of weeks ago, turned sky glass tv off downstairs and turned puck on to watch same channel upstairs to be told on screen must subscribe. 
Got a few channels just black screen but the madness is Quest Red works but not Quest HD.

cant get through to Sky as they are very busy and from the amount of people on here commenting I can see why.

Sky happy to take a lot of money each month but an aware of this problem when ringing them and constant problems with Sky Glass not good enough.

 

This message was authored by: Shazzer71

Re: Channels

Me too 101 & 501 at the mo

 

This message was authored by: AlanK47

Not getting all channels

Unable to get channel 131
This message was authored by: Dneill

I have kids package but nick Jr not working. It is saying I need to subscribe

I have kids package but nick Jr not working. It is saying I need to subscribe
This message was authored by: APR-T

Re: Upgrade top Watch Affecting a number of channels on Glass & Stream 25-0924

Actually now getting an error message trying same with Emmerdale

This message was authored by: Fishman68

Bbc 1 itv 1 more 4 not working was yesterday any ideas

Bbc 1 ITV1 More 4 not working any ideas

This message was authored by: djsimmz

Re: Upgrade top Watch Affecting a number of channels on Glass & Stream 25-0924

I pulled the plug and power cycled. Now it doesn't even let me select the entertainment channels 🤣 if you type the numbers manually it does nothing. 

This message was authored by: Ken2812

Can’t get BBC1, Sky Witness or Showcase

Keeps telling me I need to upgrade my package, which isn't right!! Been waiting for 45 mins on phone now!!!!

This message was authored by: Doreen1930

Sky Glass suddenly need to "upgrade" to get UK news channels?

This afternoon my Glass demands that I upgrade my account to receive the very news channels I was watching earlier in the day. Of course I am already paying a fortune to Sky and am not prepared to pay any more. I believe it must be yet another error with Glass, and did the usual turning off and on again. Didn't work. Not going to reboot the whole system as other people are using internet etc so if it's not fixed tomorrow will have to try and get hold of Sky.

Is anyone else experiencing problems? It's not an app like Discovery + and there is no way to know what they really want, or what the real problem is. Really, really find Glass tedious and miserable to use.

This message was authored by: Chris11111

Re: Upgrade top Watch Affecting a number of channels on Glass & Stream 25-0924

Seems it is a national problem. I can only access a very limited number of channels. How do I contact sky to get this rectified?

This message was authored by: caesarome

Re: I have kids package but nick Jr not working. It is saying I need to subscribe

Posted by a Superuser, not a Sky employee. Find out more

@Dneill 

As this isn't Sky Go related I have moved your post to the correct forum on here.

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