This discussion topic has been answered Discussion topic: opening the remote
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Message posted on 29 Mar 2025 01:09 PM
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I find it impossible to open the remote control to get at the batteries. I know what it says but it just won't slide. Any ideas?
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Message posted on 29 Mar 2025 01:42 PM
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Hi @OldSimon
It can be very stiff the first few times you open it. Users have had joy putting the remote face down on a cushion or even waring washing up gloves!
The diagram here shows how it should be opened: https://www.sky.com/help/articles/remote-control-help-sky-glass#:~:text=Only%20use%20AAA%20alkaline%...
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 29 Mar 2025 01:42 PM
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Hi @OldSimon
It can be very stiff the first few times you open it. Users have had joy putting the remote face down on a cushion or even waring washing up gloves!
The diagram here shows how it should be opened: https://www.sky.com/help/articles/remote-control-help-sky-glass#:~:text=Only%20use%20AAA%20alkaline%...
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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