20 Jun 2024 11:38 PM
Got my third replacement unit today in the space of 7 months and within 5 seconds of switching it on, a brightly lit green dead pixel in the centre of the screen! The Panther delivery team took photos and so did I. Third time lucky I thought. How wrong was I? Not only that, my first ever issue with the sound, this one makes a buzzing noise if anything has the slightest bass. I can't even get a fouth replacement yet as the status of the 3rd replacement hasn't updated on Sky's systems as delivered. What an absolute nightmare the Sky Glass experience has been. There's no way I can see a second version of this, as the return rate, complaints and faults I read from others on the forums must be costing Sky an absolute fortune. The picture can look worse than my first LCD widescreen of 20 years ago. Any content with talking heads against a plain backdrop with studio lights shining on them creates a blotchy ripple effect, like sun rays, moving outwards and patchy blotches and the same appear on certain black areas of programmes. Anyone that hasn't seen this on their Glass are in denial because after 3 sets it must be consistent across the board or an extremely unlucky councidence on my part. It's just so dissapointing to think a premium brand like Sky have happily put their name to this poor, rushed out product. The quality control has gone massivly wrong somewhere. I can see this going in the same way as Sky Gnome (if anyone remembers that?) quietly abandoned. Sky used to lead the way with innovation and tech. From Sky+160 to Sky+HD and Sky Q2TB. And now we have the heaviest, cheaply made TV with banding issues, blotchy, jumping squares and less reliable than TV's from over 2 decades ago. How did we get here? I've been a loyal supporter of Sky's tech and always trusted in their latest products. Sky Glass has made me lose faith.