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Discussion topic: Why won’t my sky playlist have subtitles

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This message was authored by: Mattndaz67

Why won’t my sky playlist have subtitles

Ive just started with a sky glass air tv and as I miss a lot of tv im using my sky playlist .
im deaf how do I get subtitles on my playlist .
if I can't it's useless  

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This message was authored by: MarkGoldsmith

Re: Why won’t my sky playlist have subtitles

Posted by a Superuser, not a Sky employee. Find out more

The subtitles settings will depend what show is being watched and from which app.

 

If you press the ... button on your remote and scroll once to the right you can turn on subtitles, if the show is being played from Sky's servers. However if the show is being played from say ITV X or BBC IPlayer, each app has their own subtitle controls and you would need to turn on the subtitles in each app individually.

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This message was authored by: lettice

Re: Why won’t my sky playlist have subtitles

Posted by a Superuser, not a Sky employee. Find out more

In addition to what has been mentioned above.

Have a read of these Sky help articles on subtitles:

 

Subtitles on Sky:

https://www.sky.com/help/articles/subtitles-on-sky

 

Finding shows with subtitles:

https://www.sky.com/help/articles/finding-subtitles

Switching on subtitles:

https://www.sky.com/help/articles/enabling-subtitles

 

Plus, if it also helps:

Sign language and signed programming:

https://www.sky.com/help/articles/sign-language-and-signed-programming

 

 

 

 

 

 

 

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This message was authored by: lettice

Re: Why won’t my sky playlist have subtitles

Posted by a Superuser, not a Sky employee. Find out more

If as mentioned when using apps like BBC iPlayer, ITVx, C4, C5, Netflix, Paramount+, Disney+, Apple TV, you are struggling to find how to turn on subtitles for an app, feel free to come back here and ask on how to do it for that particular app.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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