When is QS014 due?

[Anonymous]

No updates here on the Glass or Stream!

Not worried it will happen when it does, sounds horrendous @Deedee36 

One thing I've noticed since yesterday anything on the CW rail shows at just being 1m long but plays OK, a new anomaly.

[Anonymous]

@82bit I have been so naughty, mentioning other products, that I am at the bottom of the naughty list.  So always last to get the update. You have been warned by @Jporch316 

[Anonymous]

Oh no, not this thread being polluted by the CW issues, better go in solace and use my ATV up next 😁

[Anonymous]

@Anonymous 

I dread these upgrades, you just get all your workarounds sorted and bang you have to start all over again. 😂

I'm glad to be back.of the list 😆

[Fothergill1]

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@Deedee36 wrote:

.............  as if continue watching wasn't bad enough before hand it's worse now............

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Sorry to hear that @Deedee36.. I'm away from home at the moment and was looking forward to finding the update when I got back but now I am nervous ☹️

[TechMaster]

Have many people go this latest firmware yet? I assume it is just for Sky glass at the moment as the Sky stream is still listed as vesion QS013.007.02P

[Tim+Adams]

Hi @TechMaster 

Stream started getting the update at the end of last week. Obviously both Glass / Streams will increase over the week(s) 

Thanks,

Tim

[82bit]

Nothing has landed on my gear 😞. Maybe  tonight is the night! 

[Jporch316]

The majority get it 2 weeks ish after the first 5%

myself and @Anonymous  will get it the day before QS015 lands 

we are both on sky police's naughty list .....

[Anonymous]

@Jporch316 - still waiting....

[TechMaster]

My Sky Stream puck has just updated to QS014, not sure what improvements there are with it yet, although it didnt fix my black screen issue with Dolby Vision on (Netflix, Amazon Prime and Disney +) which is a shame.

[Jporch316]

@Anonymous 

We have a winner 🥇 

 

[82bit]

Did it update on its own, or did you try a manual update?

[Jporch316]

@82bit 

came home from work and checked (like I have every day for the last week) and it had updated 

it's my glass unit - haven't checked my pucks

there is no manual update btw 

[82bit]

@Jporch316 

From sky.com/help/articles/sky-software-updates :

To run a software update:

1. Switch the Sky Glass or Sky Stream puck to standby.
2. Switch it off at the mains and unplug it.
3. Plug it back in and switch it back on at the mains.
4. Leave the Sky Glass or Sky Stream puck powered on for 30 minutes.
5. After 30 minutes, switch the Sky Glass or Sky Stream puck to standby again.
6. Switch it off at the plug and switch it back on again. There’s no need to unplug it this time.
7. Press the Home button on the Sky remote.

After a few seconds, the Sky logo will show on screen as the TV or Sky Stream puck starts back up. The software version will now be updated to the latest version.