Discussion topic: Upgrade to watch sky documentaries

This message was authored by: Mickk95 · ‎17 Nov 2023

I'm trying to watch David Holmes on sky documentaries and say press the 3 dots button to upgrade. I've done this but comes up with an error message saying "we'll be back soon. Something went wrong, we're working on this. Please try again later. Mysky_1800

Anybody know how to fix this issue or if I'm doing something wrong thanks

This message was authored by: Nigelb1972 · ‎17 Nov 2023

Are you trying to watch on demand? If so, had the episode actually aired? Sometimes you get these error messages of the episode hasn't actually aired yet.

This message was authored by: MarkGoldsmith · ‎18 Nov 2023

I've had issues accessing my Sky account details via stream/glass before and a reboot of the device solved it.

unplug the device, wait 30 seconds then plug it back in.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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Discussion topic: Upgrade to watch sky documentaries

Upgrade to watch sky documentaries

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