0

Discussion topic: Upgrade message to watch live tv!!

Reply
This message was authored by Shannen93 This message was authored by: Shannen93

Upgrade message to watch live tv!!

Upgrade message saying I need to upgrade to watch any programme on live tv, channel 1 2 3 etc all of them but apps work fine. 

Reply

All Replies

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Upgrade message to watch live tv!!

Do you have an active Sky TV subscription .... the apps can work using their own subscriptions whether free or paid while the channels on a Sky Glass TV need a Sky TV subscription unless you connect an aerial to access DTT channels🤔

=============•===========
Shannen93
Topic Author
This message was authored by Shannen93 This message was authored by: Shannen93

Re: Upgrade message to watch live tv!!

Yeah I have active subscription it's just randomly went off on both pucks in house. 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Upgrade message to watch live tv!!

Posted by a Superuser, not a Sky employee. Find out more

Trying a reboot:

 

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.


Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Upgrade message to watch live tv!!

@Shannen93 does your Sky Glass TV continue to work while your Sky Pucks are unable to access live channels?

=============•===========
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion