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Discussion topic: Unable to remove programmes from Playlist from Sky Glass

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This message was authored by Happyglass9 This message was authored by: Happyglass9

Unable to remove programmes from Playlist from Sky Glass

I have finished a full series and wanted to remove it from my Playlist, but the "Remove from Playlist" option was not available.

I tried most of the other programmes on my playlist and none had the remove option, but all showed the "+" add series, which is odd, as the programmes already exist on the playlist.

I have rebooted but the problem still exists.

 

Is this a known issue with other Sky Glass users?  If not, what can I do when I want to remove a series?

I wait for a response with interest.


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Unable to remove programmes from Playlist from Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Happyglass9 wrote:

I have finished a full series and wanted to remove it from my Playlist, but the "Remove from Playlist" option was not available.

I tried most of the other programmes on my playlist and none had the remove option, but all showed the "+" add series, which is odd, as the programmes already exist on the playlist.

I have rebooted but the problem still exists.

 

Is this a known issue with other Sky Glass users?  If not, what can I do when I want to remove a series?

I wait for a response with interest.


What happens if you highlight the show on your playlist and click the + button on the remote. That should remove it if it's already on the playlist.

Sky Stream and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Unable to remove programmes from Playlist from Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Happyglass9 wrote:

I have finished a full series and wanted to remove it from my Playlist, but the "Remove from Playlist" option was not available.

I tried most of the other programmes on my playlist and none had the remove option, but all showed the "+" add series, which is odd, as the programmes already exist on the playlist.

I have rebooted but the problem still exists.

 

Is this a known issue with other Sky Glass users?  If not, what can I do when I want to remove a series?

I wait for a response with interest.


What happens if you highlight the show on your playlist and click the + button on the remote. That should remove it if it's already on the playlist.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Happyglass9
Topic Author
This message was authored by Happyglass9 This message was authored by: Happyglass9

Re: Unable to remove programmes from Playlist from Sky Glass

@MarkGoldsmith 

I did try that, I added it to my playlist & then the option to remove it appeared, which I did.  The programme was removed from the list.

 

Thank you for the suggestion, much appreciated 

This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Unable to remove programmes from Playlist from Sky Glass

@Happyglass9 

 

Click Playlist

Then scroll with remote to bottom of page and then click manage all


Manange all you can remove items from playlist 

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