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Discussion topic: Ufc not available

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This message was authored by Matt+P+daisy This message was authored by: Matt+P+daisy

Ufc not available

Has anyone had issues with ufc not being available on sky glass, I am unable to find / watch the last 2 events even though they are added to my playlist

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This message was authored by Blue+Dog This message was authored by: Blue+Dog

Re: Ufc not available

Yes, same for me - no UFC on playlist since 9 April. Before that, no problems. 

This message was authored by C+Parish This message was authored by: C+Parish

Re: Ufc not available

Same for me ..playlist still showing Peraira v Adesanya as the last available event...misssed 3 events now for something I'm paying £30 a month extra for 

This message was authored by Blue+Dog This message was authored by: Blue+Dog

Re: Ufc not available

I'm having to subscribe to the BT sport app to watch the UFC, so I'm paying twice at the moment. I am reluctant to cancel the BT sports subscription with Sky, as the BT App frequently buffers during live football, despite 1 Gig Wi-Fi 6.  (I tried hard wiring with Ethernet instead but still buffers.) The UFC dropped onto Playlist with no issues until early April - nothing since then. Sky blame BT, BT blame the Sky Playlist; customer stuck in the middle.  

This message was authored by Bobbyevan This message was authored by: Bobbyevan

Re: Ufc not available

Same issue for me, worked absolutely fine before. Such a joke this needs sorting asap 

This message was authored by Evelynscott This message was authored by: Evelynscott

Re: Ufc not available

Totally the same issue..  even tried taking ufc off my playlist but it won't remove..

 

Yet on sky go I seem to be able to watch the event a couple of days later... so must be a sky glass problem.. 

 

Almost getting to the point of no point in having bt on sky if I can't watch the ufc events.. 

This message was authored by Blue+Dog This message was authored by: Blue+Dog

Re: Ufc not available

Yes, it's a Glass playlist issue I believe. 

This message was authored by C+Parish This message was authored by: C+Parish

Re: Ufc not available

Well after speaking to guy in the tech dept , he admitted it is a known issue and could offer me info as to when it would be sorted .

I was promised a refund for my last 2 months for BT sport but it hasn't materialised...so after 25+years with Sky I have now left and gone to BT ..and saved £20  a month in the process.

This message was authored by ConnahM This message was authored by: ConnahM

Re: Ufc not available

I contacted support about this and they said it should be available and I would be entitled to a full refund if not. Went through all troubleshooting and still nothing. 

 

This message was authored by simalyne This message was authored by: simalyne

Re: Ufc not available

Try scrolling down series to 'other'. That works for me most of the time.

This message was authored by Blue+Dog This message was authored by: Blue+Dog

Re: Ufc not available

Many thanks - how bizarre. 

This message was authored by Marksy42 This message was authored by: Marksy42

Re: Ufc not available

The ufc prelims are all on my playlist but I can't seem to get the main events on there as well even though on the tv guide they both say they've been added.

anyone else with the same problem that has a solution please? 

This message was authored by SK82 This message was authored by: SK82

Re: Ufc not available

Another week

Another event not available for streaming when I wake up.

Very angry. Happens more often than not at the moment. I subscribed for UFC alone. What's the point if I can't watch it????

This message was authored by C+Parish This message was authored by: C+Parish

Re: Ufc not available

@SK82 @I have now left Sky after 25 +years for this very reason ....if they can't provide the service you are paying for,  there should be a refund or some sort of price reduction .

This message was authored by SK82 This message was authored by: SK82

Re: Ufc not available

This would never be acceptable for football.

Because it's combat sports, they just shrug off the heathen who watches it when I call and tell me to wait a few hours.

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