Discussion topic: Two Sky Glasses, two locations
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Message posted on 04 Jun 2024 04:26 PM
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Two Sky Glasses, two locations
Just wondering if anyone has advice on this issue. It's been driving me mad and involved many calls to Sky, though I have to say all the Sky people have been very friendly.
The issue for me is that they not always singing from the same hymn sheets.
Quite simply, I wanted to have two Sky Glasses each in a different location. Both paid for by me with two Sky subs.
Problem is, I just wasn't told that this not possible as both Sky Glasses need to be on the same broadband network.
If I knew this, I wouldn't have gone ahead and my son in one location wouldn't be watching TV through a Firestick in the back of one of the Glasses.
Finally after many phone calls, the solution seems to be to get my son to sign up with a new Sky ID.
Then when done it will need to be linked to my account.
Anyone done this successfully? Thanks.
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Message posted on 04 Jun 2024 04:40 PM
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Re: Two Sky Glasses, two locations
@RussellCoatham wrote:
Just wondering if anyone has advice on this issue. It's been driving me mad and involved many calls to Sky, though I have to say all the Sky people have been very friendly.
The issue for me is that they not always singing from the same hymn sheets.
Quite simply, I wanted to have two Sky Glasses each in a different location. Both paid for by me with two Sky subs.
Problem is, I just wasn't told that this not possible as both Sky Glasses need to be on the same broadband network.
If I knew this, I wouldn't have gone ahead and my son in one location wouldn't be watching TV through a Firestick in the back of one of the Glasses.
Finally after many phone calls, the solution seems to be to get my son to sign up with a new Sky ID.
Then when done it will need to be linked to my account.
Anyone done this successfully? Thanks.
Each would need a seperate account, I'm not aware of a way to have 2 seperate accounts under 1 ID, threfore you'll need to have 1 account for your home with your address etc and a 2nd account with a different email for the 2nd address.
You can't have 2 Glass TV's under the one account but operating at different addresses.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 04 Jun 2024 06:20 PM - last edited: 04 Jun 2024 06:23 PM
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Re: Two Sky Glasses, two locations
If both sets are currently on the same subscription using Whole Home then you'd probably need to cancel the add-on, which would cause one set to stop working for Sky content. It could then be associated with a different Sky subscription at another address as if it were acquired second hand.
https://www.sky.com/help/articles/buying-sky-glass-second-hand
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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