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Discussion topic: Tv keeps loosing internet

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This message was authored by: Hayleyanderson

Tv keeps loosing internet

Tv keeps loosing internet 🛜 

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This message was authored by: Jporch316

Re: Tv keeps loosing internet

Posted by a Superuser, not a Sky employee. Find out more

@Hayleyanderson wrote:

Tv keeps loosing internet 🛜 


How are you connected to the internet ? WiFi or ethernet cable ?

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
This message was authored by: Fothergill1

Re: Tv keeps loosing internet

Posted by a Superuser, not a Sky employee. Find out more

@Hayleyanderson  Welcome to the forum.  I had the same issue when I first got Glass a couple of years ago.  I found it was losing connection overnight so ended up fixing the problem by switching on the Networked Standby Mode.  This stops the TV from losing the network when it goes into standby.

 

You can check/change this setting by going to Settings > Start up & standby menu where you will see the Networked standby mode option.  Make sure it is ON.  I actually then turned OFF all the other options in than menu as I found them annoying.

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