Sky Glass & Live
0

Discussion topic: Tv just show sky logo then turn off

Reply
PMartins
What's this?
This message was authored by PMartins This message was authored by: PMartins

Tv just show sky logo then turn off

‎05 Dec 2024 02:10 AM

Hi everyone 

 

I have a sky glass 65" and the tv only shows the Sky Logo when plug it to the power and after 10sec's it turns off 

 

any clue about this issue?

 

many thanks 

 

 

Report post
Post 1 of 3
154 Views
Reply
0 Likes
Reply

All Replies

mikealanr
What's this?
Superuser
This message was authored by mikealanr This message was authored by: mikealanr

Re: Tv just show sky logo then turn off

‎05 Dec 2024 08:13 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @PMartins 

 

Try the recovery steps outlined here: https://www.sky.com/help/articles/power-issue-help-sky-glass

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 2 of 3
107 Views
Reply
0 Likes
PMartins
What's this?
Topic Author
This message was authored by PMartins This message was authored by: PMartins

Re: Tv just show sky logo then turn off

‎06 Dec 2024 06:17 PM

Hi there

Thanks for your reply

I will try to follow the steps suggested in the link

 

Best regards

 

Paulo Martins

Report post
Post 3 of 3
54 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

New Discussion