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Discussion topic: Tv just show sky logo then turn off

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This message was authored by: PMartins

Message posted on ‎05 Dec 2024 02:10 AM

Tv just show sky logo then turn off

Hi everyone 

 

I have a sky glass 65" and the tv only shows the Sky Logo when plug it to the power and after 10sec's it turns off 

 

any clue about this issue?

 

many thanks 

 

 

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This message was authored by: mikealanr

Message posted on ‎05 Dec 2024 08:13 AM

Re: Tv just show sky logo then turn off

Posted by a Superuser, not a Sky employee. Find out more

Hi @PMartins 

 

Try the recovery steps outlined here: https://www.sky.com/help/articles/power-issue-help-sky-glass

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: PMartins

Message posted on ‎06 Dec 2024 06:17 PM

Re: Tv just show sky logo then turn off

Hi there

Thanks for your reply

I will try to follow the steps suggested in the link

 

Best regards

 

Paulo Martins

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