@Robert5015 you might need to give a bit more information.
Is this when you are actively watching a channel or on-demand content?
Is this when you have just left it on the home screen?
Is it when you have paused a show and walked away from a while?
Sky Stream, Sky Glass Air and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
