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This discussion topic is read only This discussion topic has been answered Discussion topic: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

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Message posted on ‎30 Oct 2024 08:27 PM

Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

Posted by a Superuser, not a Sky employee. Find out more

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Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎01 Nov 2024 09:53 AM

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

Posted by a Sky employee

Hi all,

 

I want to thank you all for contributing to this thread. As this issue was resolved on Wednesday night I'll be locking this thread, but if you need anymore support you can create a new post on the Community Help Forum by clicking here.

 

Thanks,

Chloe-W22

Sky Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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Message posted on ‎30 Oct 2024 07:56 PM

Technical issue sky sports

Technical issue

error code DUG1

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Message posted on ‎30 Oct 2024 07:57 PM - last edited: ‎30 Oct 2024 08:00 PM

Sky Sports+

Is Sky Sports+ down? 

I'm getting "There is a technical issue please try later" code DUG1 id bbe7ea 

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Message posted on ‎30 Oct 2024 07:58 PM

Re: Technical issue sky sports

I'm having the same problem 

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Day one adopter of Sky Glass
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Message posted on ‎30 Oct 2024 07:58 PM

Re: Sky Sports+

Is for me as well

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Message posted on ‎30 Oct 2024 07:59 PM

Re: Sky Sports+

DUG1 error message 

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Message posted on ‎30 Oct 2024 08:00 PM

Re: Technical issue sky sports

I have just managed to get it to work, god knows how, hopefully yours will work now

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Message posted on ‎30 Oct 2024 08:00 PM

Re: Technical issue sky sports

Same issue and I've noticed my sky glass streaming has froze a lot over the last few weeks. Having to unplug the tv multiple times due to screen freezing.

 

could be a general sky issue and not just a sky sports one

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Message posted on ‎30 Oct 2024 08:00 PM

Re: Technical issue sky sports

Same issue, sort it out sky we all pay way too much for this service it shouldn't be down!!! 

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Message posted on ‎30 Oct 2024 08:01 PM

Re: Sky Sports+

Same for me

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Message posted on ‎30 Oct 2024 08:01 PM

Re: Technical issue sky sports

Posted by a Superuser, not a Sky employee. Find out more

@Thomas9009  Your talking to other customers here not Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎30 Oct 2024 08:03 PM

Re: Sky Sports+

Posted by a Superuser, not a Sky employee. Find out more

Strange - The bonus streams are working fine for me on my stream puck.

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Message posted on ‎30 Oct 2024 08:04 PM

Re: Technical issue sky sports

I know but I'm sure they'll see all of this! 

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Message posted on ‎30 Oct 2024 08:05 PM

Re: Technical issue sky sports

Still not working for me. Have tried a reboot. Same code DUG1

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Message posted on ‎30 Oct 2024 08:05 PM

Re: Technical issue sky sports

It now just logs me out of the discussion - very pro-active.

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