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Discussion topic: Stuck

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Avatar for King7
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This message was authored by: King7

Message posted on ‎27 Jan 2024 01:51 PM

Stuck

Stuck on checking your status 

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Avatar for Jporch316
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This message was authored by: Jporch316

Message posted on ‎27 Jan 2024 03:00 PM

Re: Stuck

Posted by a Superuser, not a Sky employee. Find out more

@King7 

Is this a new setup from scratch ? 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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This message was authored by: mikealanr

Message posted on ‎27 Jan 2024 06:47 PM

Re: Stuck

Posted by a Superuser, not a Sky employee. Find out more

Hi @King7 

 

Please see this guide from Sky, with steps on how to resolve.

 

https://www.sky.com/help/articles/setting-up-sky-glass-checking-your-status

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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