Stuck with films and tv programmes that I have already watched but they are staying on my continue

[Lara73]

I have sky glass and all was great u til the last few weeks where films and tv programmes that I have already watched are remaining on my 'Continue Watching' list and it is so annoying!  Today I tried a Factory Reset on my tv and it has not fixed the problem - same films and tv programmes in the Continue Watching but!  I'm going insane!!  Can anyone help??

[Jporch316]

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@Lara73 wrote:

I have sky glass and all was great u til the last few weeks where films and tv programmes that I have already watched are remaining on my 'Continue Watching' list and it is so annoying!  Today I tried a Factory Reset on my tv and it has not fixed the problem - same films and tv programmes in the Continue Watching but!  I'm going insane!!  Can anyone help??

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Factory reset is not recommended without a sky operative on a call with you as it can delink the tv from your account 

also the viewing data is stored on sky servers and not on the tv so will reappear. 

@Fothergill1  has a very comprehensive set of instructions on the CW rail hopefully he can share it here for you 

[Lara73 · Accepted solution]

There is no answer to my issue on the other persons list of subjects