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Discussion topic: Spyglass cooling off period

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This message was authored by: JJB04

Message posted on ‎18 Feb 2025 10:53 AM

Spyglass cooling off period

How long do I have to return spyglass if not satisfied

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎18 Feb 2025 11:22 AM

Re: Spyglass cooling off period

Posted by a Superuser, not a Sky employee. Find out more

@JJB04  Sky don't sell spyglasses, I presume you actually mean Sky Glass?  If so it's a 31 day cool off.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: lettice

Message posted on ‎18 Feb 2025 11:23 AM - last edited: ‎18 Feb 2025 11:24 AM

Re: Spyglass cooling off period

Posted by a Superuser, not a Sky employee. Find out more

Your cooling off period is within 31 days and the process is here;

 

returns-sky-glass 

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