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Discussion topic: Speaker on sky glass tv gone

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This message was authored by Jessica66 This message was authored by: Jessica66

Speaker on sky glass tv gone

The sound on my sky glass tv has gone very quiet I have to turn it up high to be able to hear it. 

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This message was authored by Ellie_TV This message was authored by: Ellie_TV

Re: Speaker on sky glass tv gone


@Jessica66 wrote:

The sound on my sky glass tv has gone very quiet I have to turn it up high to be able to hear it. 


Have you tried rebooting it? Turn it off at the wall for a few minutes then power back on and see if it helps. If not then you'll need to give Sky a ring for further troubleshooting. If you've had the TV for less than 2 years and they deem it to be faulty then they should offer you a replacement which will likely be a refurbished unit. If you've had it longer than 2 years then you'll be liable for any repair or replacement costs as the warranty which comes with Sky Glass is only for 2 years. 

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