25 Nov 2023 03:13 PM
Went to watch F1 Qualifying today which I have in my play list. The programme was running live but I selected play from start. There was sound from the track and cars but no commentary from the F1 sky sports team. Eventually caught up with the live programme but there was still no commentary. So I came out of play list and selected the programme from from the tv schedule and the sound of the commentators was there ok. Also had a similar problem last night with a channel 5 programme I had on play list with virtually no sound but re selected this from the 5 app on my tv (not via Sky) and all was ok..
25 Nov 2023 04:17 PM
Posted by a Superuser, not a Sky employee. Find out moreI'd try rebooting the TV
1) Put it into standby mode
2) Turn it off at the plug
3) Wait at least 30 seconds
4) Turn it on at the plug.
I was watching the F1 on a slight delay via my playlist earlier this afternoon and had no issues, so i assume it a little memory issue on your TV that a reboot should clear.
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25 Nov 2023 04:17 PM
Posted by a Superuser, not a Sky employee. Find out moreI'd try rebooting the TV
1) Put it into standby mode
2) Turn it off at the plug
3) Wait at least 30 seconds
4) Turn it on at the plug.
I was watching the F1 on a slight delay via my playlist earlier this afternoon and had no issues, so i assume it a little memory issue on your TV that a reboot should clear.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
25 Nov 2023 05:10 PM
Thanks Mark that worked ok. I also have another TV with a puck and that was ok. I should have worked it out myself that it was the tv but could not see the correlation at the time.
25 Nov 2023 05:48 PM
I watched Quali live and there were no sound issues