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Discussion topic: Some tv shows won't add to play list

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This message was authored by: DONAL123

Some tv shows won't add to play list

I've sky glass and I add a series to play list thinking I can watch later but I go to get it it's not there only when the next show is on
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This message was authored by: MarkGoldsmith

Re: Some tv shows won't add to play list

Posted by a Superuser, not a Sky employee. Find out more

@DONAL123 wrote:
I've sky glass and I add a series to play list thinking I can watch later but I go to get it it's not there only when the next show is on

Which show is this?

 

It's worth noting that not all shows are available to watch on demand, and they won't necessarily be able to get cloud recorded by Sky due to broadcasting rights.

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This message was authored by: DONAL123

Re: Some tv shows won't add to play list

Crash scene investigation, sometimes Emmerdale EastEnders and other shows that usually have recorded before but it shouldn't give the option to add to playlist if it won't add
This message was authored by: MarkGoldsmith

Re: Some tv shows won't add to play list

Posted by a Superuser, not a Sky employee. Find out more

@DONAL123 wrote:
Crash scene investigation, sometimes Emmerdale EastEnders and other shows that usually have recorded before but it shouldn't give the option to add to playlist if it won't add

If its loads of shows then its likely a different issue.

 

Have you rebooted your Glass?

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.





Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: DONAL123

Re: Some tv shows won't add to play list

Thanks but it said it's up to date 

 

 

This message was authored by: MarkGoldsmith

Re: Some tv shows won't add to play list

Posted by a Superuser, not a Sky employee. Find out more

@DONAL123 wrote:

Thanks but it said it's up to date 

 

 


Whats up to date?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: DONAL123

Re: Some tv shows won't add to play list

Sky glass!! Checked for updates then it said it's up to date it's been 10mins now still waiting on sky to turn back on from the instructions you gave 

 

 

 

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This message was authored by: DONAL123

Re: Some tv shows won't add to play list

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 you see what I mean no sign of episode 1 or 2 only episode 3 when it's on next 

 

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