tks for your rapid reply.
All messages say Skyglass if fixed and then sends me a link to reconnect myself. Have done this for days but it doesn't work! It uploads new software and the Skyglass screen but then says ready to connect but I cannot scroll down from black and white line to press "Connect" so get stuck. Have had no service for a week now and don't see how I can get any help this way. You are the first one to come back to me. I am very upset! Many thanks indeed.
