Discussion topic: Sky live
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Message posted on 30 Oct 2025 08:43 AM
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							Sky live
						
					
					
				
			
		
	
			
	
	
	
	
	
When playing on sky live for about 10 mins it cuts out saying error code to check its connection. But it is connected as we've been playing it . I was told when we upgraded to sky full fibre this shouldn't happen but it is still happening?
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Message posted on 30 Oct 2025 10:31 AM
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							Re: Sky live
						
					
					
				
			
		
	
			
	
	
	
	
	
Hi @Ali4968
@is it just one app that this is occurring on?
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
Message posted on 30 Oct 2025 10:40 AM
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							Re: Sky live
						
					
					
				
			
		
	
			
	
	
	
	
	
It's all of the games. Been advised to turn the cable round if that doesn't work gonna buy a new cable. It's not the WiFi connection as they tested that. 
thanks for responding x
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