Sky live camera setup not showing on my Sky glass tv gen2

[Jporch316]

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@Pred wrote:

Tried all that and still not getting Ready to Setup message to setup sky live camera on my tv

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And you defo do not have the sky live rail showing on your Home Screen 

 

[Pred]

• No I do not unfortunately. Tried everything and also got camera replacement and tried again  everything with 2nd camera. It all indicates i need tv replacement what do you think??

[Jporch316]

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@Pred wrote:

• No I do not unfortunately. Tried everything and also got camera replacement and tried again  everything with 2nd camera. It all indicates i need tv replacement what do you think??

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Ill escalate your post to the sky online community support team 

look out for an invitation to chat with them 

[Pred]

@Jporch316 very much appreciated and looking forward to that invite. Fingers crossed hopefully this can be resolved

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Pred.