Discussion topic: Sky glass
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Message posted on
07 Sep 2025
09:50 PM
- last edited:
08 Sep 2025
09:03 AM
by
SpaceSparkie
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Sky glass
It's garbage am so angry I want to smash it up. It's just decided to shut down,and now it's asking for my pin.i put it in and it says its wrong.[removed]
Moderator Actions: Removed inappropriate language
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All Replies
Message posted on 07 Sep 2025 10:32 PM
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Re: Sky glass
Hi @Hovit
Try powering it off at the mains for a few minutes and then try again. The pin is usually the last four digits of your mobile if not changed. Also what happens if you try the forgot pin process?
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 08 Sep 2025 06:47 AM
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Re: Sky glass
Looks likemits going back through the initial setup process for some reason. As above some users have reported that pulling the plug on the pin input screen and letting it boot back up will skip the pin screen on the next run through
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
Message posted on 08 Sep 2025 10:16 AM
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Re: Sky glass
Is it a new tv or have you done a factory reset ? If you had done a factory reset without a sky advisor talking through it then you have deleted all your account information from the tv and you will need to ring sky for help, also the same if you have got the tv second hand
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