Hi @Londonln30
Try going to sky.com and signing on with your Sky ID. Then browse to: https://www.sky.com/productsettings/streaming-tv/activate
And see if it accepts your code. You need to use the SkyID or create a SkyID with the same email address you used to place your order.
If that doesn't work you will need to call sky for assistance as we are fellow subscribers here on the community.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
