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This message was authored by: Motonobby64

Sky glass

I have tried to order sky glass and number of times today but it all goes wrong when I try to make the upfront payment. Why.

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This message was authored by: Fothergill1 Answer

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Motonobby64 If you are having problem ordering online I would give Sky a call.  You can call them as follows:

 

If Sky is your mobile provider you can phone them by  dialling 150.

 

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

 

To get past the chatbot just stay silent when it asks you questions and it will eventually put you through to the Customer Services team.

 

Apparently the quieter times to phone are 7-8 am or 8-9pm

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This message was authored by: Fothergill1 Answer

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Motonobby64 If you are having problem ordering online I would give Sky a call.  You can call them as follows:

 

If Sky is your mobile provider you can phone them by  dialling 150.

 

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

 

To get past the chatbot just stay silent when it asks you questions and it will eventually put you through to the Customer Services team.

 

Apparently the quieter times to phone are 7-8 am or 8-9pm

------------------------------------------
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"

Did this answer not help you?

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