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Discussion topic: Sky glass

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This message was authored by Cherisse37 This message was authored by: Cherisse37

Sky glass

My sky glass tele has stopped working the screen has went black

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Cherisse37 

 

Have you tried a reboot of your Glass? Power off, unplug from the mains for at least a minute and plug back in.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Cherisse37
Topic Author
This message was authored by Cherisse37 This message was authored by: Cherisse37

Re: Sky glass

Yes I. Have tried everything and it still not working 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky glass

How long have you had the TV is it still under warranty?

Exiled in HH
Cherisse37
Topic Author
This message was authored by Cherisse37 This message was authored by: Cherisse37

Re: Sky glass

I've had it just over a year so it will still be warranty 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky glass

Do not delay .... report to Sky and requested a replacement!

Exiled in HH
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