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Discussion topic: Sky glass

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This message was authored by Cherisse37 This message was authored by: Cherisse37

Sky glass

My sky glass tele has stopped working the screen has went black

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Cherisse37 

 

Have you tried a reboot of your Glass? Power off, unplug from the mains for at least a minute and plug back in.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Cherisse37
Topic Author
This message was authored by Cherisse37 This message was authored by: Cherisse37

Re: Sky glass

Yes I. Have tried everything and it still not working 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky glass

How long have you had the TV is it still under warranty?

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Cherisse37
Topic Author
This message was authored by Cherisse37 This message was authored by: Cherisse37

Re: Sky glass

I've had it just over a year so it will still be warranty 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky glass

Do not delay .... report to Sky and requested a replacement!

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