Lots and lots of Sky Glass Gen 1 TVs going faulty right now, my 3 year old TV went faulty 2 weeks ago and thankfully it was replaced 2 days later as I have Sky Protect.
I think anyone having similar issues with their Glass Gen 1 TVs should contact Citizens Advice and Trading Standards, because there is something very bad going on with these TVs.
I've already been stung with Sky with my Sky Live going belly up after 13 months, Sky absolutely wouldn't replace it, and I decided it was the best idea I ever did that I got the Glass covered when I did,.
I absolutely believe folk have their statutory rights under the Consumer Rights Act for the statutory period of the 6 year rule, but I do believe with such a flaky product and the failure rates we are seeing, I suspect the failure rates are higher, as these as just the cases we know about, I think it is worthwhile folk getting Sky Protect while they are still paying for the TV. When my contract is up in the next 14 months and when I've finished paying for the Glass Gen 1, then I'll cancel the subscription and sell the TV.
