Hi @anne111
I have a glass and 4 pucks and don't suffer issues. Network stability is key for streaming to work. Sky recommend 25Mbps for HD and 30Mbps Mbps for UHD. You don't say who your ISP is but it would be worth checking your speed your Glass is receiving by opening netflix and going to get help? In the menu and then selecting connection check.
You may have a better experience using an ethernet cable or homeplugs.
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
