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Discussion topic: Sky Glass locking up

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This message was authored by Templar18 This message was authored by: Templar18

Sky Glass locking up

Hi all 

 

We have been experiencing loads of lockups on our sky glass system over the past week, and can only be resolved by pulling the plug.

 

We also see lockups with screen freezing and again nothing fixes but pulling the plug.

 

Is anyone else having/had similar issues, is this a Glass issue ? Broadband is on another supplier and is working

 

 

 

 

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky Glass locking up

Posted by a Superuser, not a Sky employee. Find out more

@Templar18 wrote:

Hi all 

 

We have been experiencing loads of lockups on our sky glass system over the past week, and can only be resolved by pulling the plug.

 

We also see lockups with screen freezing and again nothing fixes but pulling the plug.

 

Is anyone else having/had similar issues, is this a Glass issue ? Broadband is on another supplier and is working

 

 

 

 


Hi 

 

what speeds are you getting on your glass . You can check this by going to the Netflix app - settings - network check 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
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