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Discussion topic: Sky glass remote stuck

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This message was authored by: Delidot1968

Sky glass remote stuck

My sky glass remote is stuck. I've tried to reset it, however,  it keeps turning the TV off and on but nothing else

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This message was authored by: Jporch316

Re: Sky glass remote stuck

Posted by a Superuser, not a Sky employee. Find out more

@Delidot1968 

Try this 

I The remote can be reset and paired again following these steps;

  1.   Press and hold 7 and 9 together on your Sky remote for three seconds.
  2.   Press and hold 4 and 6 together for three seconds.
  3.   Press and hold 1 and 3 together for three seconds and follow the on-screen instructions.
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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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