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Discussion topic: Sky glass

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This message was authored by Anita27 This message was authored by: Anita27

Sky glass

My sky as never got no WiFi I'm constantly re-booting my box I'm unable to watch anything through 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

It sounds,like your WiFi where your Glass is positioned is weak causing it to drop out frequently. You might need to consider using a WiFi booster, or connecting your TV by cable to your router, or buying power line adaptors. 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Anita27 Welcome to the forum.  When I first got Glass I had a no network message when we turned it on every morning and I managed to resolve it by amending the settings in the Startup & Standby menu.  Make sure the Networked Standby Mode is turned ON as this stops your Glass losing the network when it goes into standby.  If you keep losing the network whilst viewing then this may not be the same issue as you are having but it is still worth changing this setting.

 

In addition to the advise given by @Mark39 I would also reboot your router.

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