My sky glass is only a few weeks old constantly says not connecting to the broadband even though the speed is showing as good, and now the screen has gone blank I've reset hub and turned TV on a d off so I've had no tv for a whole day. Sorry I got it, waste of money would not recommend to anyone... Disappointed with sky x
Posted by a Superuser, not a Sky employee. Find out more
Are you connecting via WiFi? If so id suggest switching over to Ethernet it's a more solid and stronger connection, most WiFi connections are strong and consistent enough for the hardware used in glass TVs and stream pucks
Sky Stream and Sky Broadband customer
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