0

Discussion topic: Sky glass keeps turning itself off

Reply
This message was authored by EmmaBarnes This message was authored by: EmmaBarnes

Sky glass keeps turning itself off

TV keeps turning off on its own, sometimes after 10 minutes sometimes after a few hours. And YouTube keeps going black but the sound keeps going- then you have to press something and it comes back on.

 

motion sense is off.

Reply

All Replies

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky glass keeps turning itself off

Posted by a Superuser, not a Sky employee. Find out more

regarding turning itself off, are you referring to when the TV is idle for example you have paused a show or you have just left it on the Home Screen or is this when you are actively watching a show and it's turning itself off?

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
EmmaBarnes
Topic Author
This message was authored by EmmaBarnes This message was authored by: EmmaBarnes

Re: Sky glass keeps turning itself off

I'm actively watching a show and it's turning itself off

This message was authored by Julia29 This message was authored by: Julia29

Re: Sky glass keeps turning itself off

Whilst watching TV it turns off, not standby mode but completely off

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion