18 Dec 2023 08:55 PM
TV keeps turning off on its own, sometimes after 10 minutes sometimes after a few hours. And YouTube keeps going black but the sound keeps going- then you have to press something and it comes back on.
motion sense is off.
18 Dec 2023 09:10 PM
Posted by a Superuser, not a Sky employee. Find out moreregarding turning itself off, are you referring to when the TV is idle for example you have paused a show or you have just left it on the Home Screen or is this when you are actively watching a show and it's turning itself off?
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
18 Dec 2023 09:16 PM
I'm actively watching a show and it's turning itself off
14 Feb 2024 07:58 PM
Whilst watching TV it turns off, not standby mode but completely off