Hi @Shazz1607
It could be that you have some how set up favourites. See: https://www.sky.com/help/articles/using-favourites-on-sky-q#:~:text=Accessing%20your%20Favourites&te....
Try removing favourites as per the instructions. If that doesn't work, try unplugging the your glass for a few minutes at the mains and plugging it back in.
If that doesn't work, try re-pairing your glass remote: https://www.sky.com/help/articles/remote-control-help-sky-glass
And if that doesn't work, you can order a replacement remote under warranty here: https://www.sky.com/help/forms/streaming-tv-remote
Hope this helps.
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
