17 Feb 2023 08:22 PM
I’ve had Sky Glass now for nearly a year and my wife and I are coming to our wits end with it. Constantly having to reboot the tv due to it freezing, nearly always buffering when watching live tv and other issues yet we can watch Netflix without any problems. We’ve got the tv on 0% but does anyone know if we can continue with the tv on finance and revert back to Sky Q via a dish? Our dish is still outside so I think it would be an easy changeover. If this is possible, how do I go about it? Anybody know? Thank you
17 Feb 2023 08:24 PM - last edited: 17 Feb 2023 08:25 PM
Posted by a Superuser, not a Sky employee. Find out more@Russ69 Yes you can revert back to Q whilst still paying off the tv
give sky a call to arrange it
you would connect the Q box to the glass tv via hdmi
17 Feb 2023 09:13 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried some of the suggestions in this forum to improve your internet signal to the tv
hardwiring will give you the best most stable possible connection wether by direct ethernet to your router or via powerline adapters
you maybe pleasantly surprised.......
18 Feb 2023 11:48 AM - last edited: 18 Feb 2023 12:19 PM
As @Jporch316 advises if you can connect via ethernet you will have a completely new experience using the TV so far as buffering etc. goes.
You can switch back to Q but I'd recommend hardwire first and then decide.